How do I know if my practitioner is qualified?
In order to be hired to serve on Spiritualize, Practitioners are required to have a certificate in Spiritual Direction, at least one unit of Clinical Pastoral Education (CPE), an M.Div or related Degree, be Ordained in a legally recognized worshipping community, or already have an established practice.
In addition to this, we personally interview every Practitioner to see if they are a fit for the platform, and check multiple references to verify credentials and services.
The best way to build that additional trust for yourself is to book a free 15-minute consultation session to get a feel for the fit, and ask any questions you may be curious about.
What commitments do Spiritual Practitioners make to be on the platform?
All Spiritual Practitioners hosted on Spiritualize have completed some level of training, and have committed to upholding our values, as well as upholding our Standard of Care (the document can be found on Our Values page).
This is to ensure both quality, and the safety of both Seekers and Practitioners in this sacred space.
What if I don't feel safe?
If you don't feel safe, we recommend you sign off your current session, and fill out our contact form to report your experience. We will follow up ASAP to learn more about your concerns, and reserve the right to remove any user for hate speech or actions, sexual misconduct, or any other behaviors that cause harm and do not align with our values.
Both Seekers and Practitioners have the choice in accepting or rejecting a booking request - please do not feel pressured to continuing a Spiritual Direction relationship you do not feel comfortable with.
Where can I provide feedback about my experience?
Spiritualize will send a follow up email after each session where you have the opportunity to provide feedback which is greatly appreciated to help improve your experience.
You can also submit feedback by going to our Contact page, and submitting a form with whatever is on your mind, and we will get back to you promptly.
What if I no longer want to work with my practitioner?
Seekers are not obligated to continue sessions unless it feels like a good fit. Everyone has a unique journey, and a particular season may draw seekers to one practitioner over another.
That said, there are benefits to a sustained practice with a single practitioner, who can develop a deeper understanding of patterns and perspectives to reflect back, and ask questions about as the connection deepens.
Are my sessions confidential?
While confidentiality is of the upmost importance to create and maintain a safe environment for Seekers and Practitioners, it may and should be broken in the event the seeker is in direct harm to themselves or others. In these rare instances, Practitioners are instructed to contact emergency services and recommend Seekers do the same.
Beyond this, sessions are completely confidential, and all seeker information is confidential.